Inside GoFan | Product Blog

Redesigned Fan Emails Simplify the Fan Experience

Written by GoFan Product Marketing | May 11, 2022 6:35:57 PM

Elevating fan experiences have become integral in sustaining a positive relationship between schools and their most devoted supporters. Digital ticketing is a key starting point in providing fans with the effortless experiences they expect and demand. GoFan continues to innovate our solution to educate fans on what they need to achieve the ultimate game-day experience.

Fan Emails: Effective Event Communication

We've recently updated our transactional emails to introduce a new look and feel for our Order Confirmation and Event Reminder messages. We recognize that many fans access their tickets via email. The redesign will include content to address common questions and concerns to ensure a hassle-free ticketing experience:

  • How to access tickets
  • How to transfer tickets
  • When to validate tickets
  • How to directly contact support

Request New Features

Are you looking for additional features and functionality from GoFan? We'd love to hear from you. Contact us and let us know what you think!

Learn More

Check out our Updates & Enhancements page to view a brief history of released GoFan features and improvements.

To learn more about the new features in GoFan HQ, check out our other recent Product Blog posts linked below.

New to GoFan?  Contact us for more information.